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Customer Service/Call Center Management
Extensive call center management experience for different industries; financial, insurance, telecommunications, among others. Possess strong team leadership, motivational, and coaching skills. Technically astute with experience in telephony systems and CRM technology. Maintain a consultative coaching style and extensive interviewing and hiring experience. Establish performance goals to meet efficiency levels, sales targets, and quality assurance standards.
Customer Service Manager
About Me
Industry: |
Customer Service |
|---|---|
Occupation: |
Customer Service Manager |
Education level: |
Bachelor |
Will Relocate: |
Yes |
Location: |
Boston, MA |
