Description
Experienced with all MS Office Applications, including Microsoft Excel and PowerPoint * Conversational Cantonese/Mandarin Chinese and Vietnamese PROJECT ACCOMPLISHMENTS: RMA process solution * Improved processing time by 50% and minimizing tactical tasks through aligning the EDI RMA process by automating EDI requests into SAP * Managed the EDI teams to update the EDI mapping spec to flow RMA requests via EDI into workflow Sample order support solution * Streamlined sample order process for operational efficiency by consolidating multiple requests * Drove labels requirements change and shipping documents enhancement for visibility during shipment Vendor code alignment solution * Transformed vendor codes in the system to ensure payments are remitted to the correct sales entity * Improved finance process by not having to transfer funds internally between sales organization
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