Summary Extensive experience educating clients, members and plan participants on need based products and services provided in the PBM environment. Marketing Strategy and Business Acumen Creating unique business strategies that resulted in revenue generating opportunities. Exemplary Accomplishment Responsible for the execution and market expansion resulting in departmental growth from 1 FTE to 8 FTE's in 24 months that resulted in the Department quadrupling its revenue projections. High Impact Communication Responsible for creating easily understood marketing and communication materials for complex products to a specialized client base. Program Evaluation and Analysis Summary President Creating marketing and communication strategies for clients in the for profit and nonprofit sectors. Hardage-Giddens, Dignity Memorial, Jacksonville, FL 2016 - 2017 Family Service Advisor Sales and Business Development Advise families on both preneed and at-need basis to help guide them and answer any questions ensuring they were making the most informed, best decisions for them and their loved ones when making final arrangements. Responsible for sales averaging $42,000/month, for both insurance backed funeral arrangements and cemetery properties.

Highlights:

• Business Development
• Sales/Marketing
• Sales/Account Management
• Business Acumen
• Business Strategies
• Product Development
• Insurance
• Marketing Management
• Marketing Strategy
• Program Implementation
• Key Relationship Building
• Solution Selling/Consulting
• Revenue Generation
• Team Building/Leadership
• Project Management
• Public Relations
• Client Needs Assessment