Occupation:Application Support |
Location:Clarks Summit, PA |
Education Level:Bachelor |
Will Relocate:YES |
Description
Services Major responsibilities include running reports for various clients, client satisfaction, support of various systems, installation of hardware and software, upgrades, Network configurations, troubleshooting network/system problems and printer problems, LAN Admin., and Ccmail Admin. Managing Help Desk Support. Setting up and support of users in Oracle Financial Apps and the Inventory database. Also, maintained and reconfigured scanning devices (RF's). Also, set up IVR and Vectors for Call Center for Business Off hours and Holidays. preparation of Excel reports for a building move to another site inventory of all departments and disaster recovery center. Preparation of an Inventory Database and a Phone Directory Database. Participated in Network and Phone installation and wiring. Other duties include: installation and set-up of computers software installation managing user help-desk support for LAN access passwords printer and software problems. Also practiced basic troubleshooting skills of network problems.
Education
| SCHOOL | MAJOR | YEAR | DEGREE |
|---|---|---|---|
| not provided | Attended the | 2001 | Master Degree |
| University of Scranton | program for Software Engineering | 2000 | Master Degree |
| Keystone College | Unix/Linux class | 1998 | Master Degree |
| University of Scranton | Business/Computer Information Systems and Telecommunications | 1997 | Bachelor Degree |
Accomplishments
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