Summary: Customer Service Professional with over 8 years supervisory and administrative experience working in a fast-paced environment. A dedicated, results-oriented, and customer focused leader with proven success in motivating and building a team to reach company goals. Highlights of Qualifications: Outstanding knowledge of organizational structure, policies and procedures. Sound understanding of principles and procedures for providing customer services. Familiarity with customer needs assessment and evaluation of customer satisfaction. Excellent interpersonal and supervisory skills. Superior oral and written communications skills. Strong planning, organizational and time management skills.

Highlights:

• Pricing
• Customer Service
• ISO
• SAP
• Scheduling
• Email
• Receivables
• Fraud
• Fraud Prevention
• SalesForce