Overview Dynamic and performance-driven administrative professional with strong organizational customer service and communication skills. Multi-disciplinary with emphasis in records management payroll processing accounts payable and receivable. * Distinguished performance maintaining timely and accurate financial reporting including accounts payable and receivable. Completed accurate calculation and processing of payroll managed billing invoices proposals and files for large corporate accounts. * High-impact communicator effectively presenting and conveying information through written and verbal contact with customers team members and top-tier executives. * Compiled and itemized proposals utilizing QuickBooks software to create streamlined documentation for potential client accounts. * Operated high-volume switchboard and maintained daily direct and indirect client relations operations including acting as point of contact when customers call in providing company information and forwarding appropriately based on needs. * Facilitated customer satisfaction through immediate resolution of conflicts for strengthened client retention and loyalty. * Provided high-level administrative support and managed organizational policies and procedures. * Drove customer loyalty initiatives and productivity gains through effective and efficient customer relationship management.

Highlights:

• Accounts Payable
• Billing
• Corporate Accounts
• Customer Relationship Management
• Documentation
• Financial
• Financial Reporting
• Management
• Microsoft
• Microsoft Access