Occupation:Director of Human Resources |
Location:Carlsbad, CA |
Education Level:Master |
Will Relocate:YES |
Description
Areas of expertise * Training and Development * Compensation & Benefits * Organizational Development * HR Strategy * Talent Acquisition & Retention * Performance Management Corporate Human Resources Director 01/15 - Present Celistics Holdings * Reviewed and reestructured health-benefit programs without reducing benefits to employees reduced costs from more than $2 million for 250 employees to just over $1.3 million for 500 + employees throughout LATAM while improving claim payments and ability to introduce several wellness programs. * Creation and Implementation of Human Resources policies and guidelines for operations in all LATAM region (16 countries) * Implemented and created Job Descriptions throughout the Organization * Build organizational capability through the creation of a strategic comitee to focus on goal alignment, commercial strategy and upper management capability *Work with Latin America's Senior Staff to oversees the HR strategic function for a culturally diverse region, with approximately $8 billion in revenue and 1,200 employees. * Developed new executive performance review process to drive business objectives, corporate change and behaviors. Enhanced the talent in the organization by developing talent review, Leadership Development Curriculum and a formal succession process. * Created an HR department that played an active role in creating a culture of High Performance teams and encourage ownership amongst business leaders. Implemented an HR scorecard to hold the HR department accountable to the business. Increased HR employee engagement from 50 to 75% * Sucessfully reduced staff by 10% to maintain profitability and continue to generate growth * Human Resources Director Southern Europe / Latin America 11/11 - 12/14 Orchestrated daily HR Functions (resourcing compensation & benefits learning & development talent management & succession planning career management performance management engagement communication and organizational development) into a viable direction for all six markets. * Provide Management coaching and counseling to business leaders to support excellence in business results *Achieved to decrease turnover by 20% by implementing an "Engage your Employee" initiative worldwide *Implemented an internal communication strategy to maximize the achievement of goals and the engagement of employees at all levels to make the business more successful. *Responsible for recruiting, and implemented policies and procedures manual for El Salvador, Honduras, Costa Rica, Panama, Colombia and Guatemala operations and later New Zealand *Created job descriptions and organizational charts for all countries *Created Ethics and compliance manual for organization *Plan and implemented ramp up plan for all countries which amounts to a total of 1200 employees *Orchestrated KPI's implementation process throughout the organization, which resulted in an increased employees productivity by 5 % in the first three months *Managed a $2M budget for the Human Resources department in six countries * Developed compensation structure, performance management and employee training and evaluation structures * Implemented a cost reduction plan, which saved the company $350,000 per annum * Achieved increased employee retention by 3% by identifying causes of high turnover and instituting effective hiring procedures and employee communication programs orienting training and supervising a 500+ staff *Able to reduce staff turnover from 68% to 14% by improving staff orientation and training professional development benefits package and implementing a coaching culture. *Created a Compliance training for all employees *Piloted the setting and achieving of strategic and organizational goals. Administers benefits compensations and payroll packages for 500 employees. *Manage the development and implementation of internal communication procedures. *Developed compensation structure and performance management and employee training and evaluation structures. *Career development and succession planning for employees through all the levels of the organization. Elaborate Performance appraisal plans * Implemented a Talent Management System platform for all Central American. *Created and implemented the Balance Score Card system throughout all levels of the organization.