PROFESSIONAL SUMMARY Dedicated and enthusiastic professional graduated 11+ years of experience working in student records and advising students as well as another 14years of experience in general customer service and retail management. Adept in assessing needs, generating options, and implementing solutions to best meet the needs of clients and the company. Proven expertise in establishing rapport and building trust with clients from various backgrounds. Possess strong written and verbal communication skills and the ability to partner across various departments to best assist clients and colleagues.

Highlights:

• Communication Skills
• Customer Service
• Management
• Retail
• Student Records
• Verbal Communication
• Verbal Communication Skills
• Scheduling
• Deposits
• Filing