PROFESSIONAL SUMMARY Self-motivated and dedicated professional with proven experience in sales and operations management. Oversee sales growth and profitable ventures build and maintain highly effective cross-functional teams. Consistently achieve profit levels, cost controls, quality and efficiency in a customer-focused environment. OPERATIONS: Manage, direct and control P&L, budget, product costs, purchasing, inventory daily use of critical thinking to align business processes with corporate goals in operations, sales and customer service. STRATEGIC SALES: Monitor current consumer purchasing trends, and proactively develop and launch marketing strategies to engage customers and optimize sales produce mutually rewarding outcomes. KPI ANALYSIS: Conduct analysis of key performance indicators (product/category, time/labor) in order to reduce costs, control shrink, project revenue, review cost of goods and actual sales, and forecast budget.

Highlights:

• Customer Relationship Management
• Customer Service
• Health Insurance Portability And Accountability Act
• Inventory
• Inventory management
• Management
• Microsoft Excel
• P&L
• Payroll
• Reliability