AREAS OF EXPERTISE PROFILE SUMMARY System Administration * Certified MCP with 10 years of rich & versatile experience in System Administration, Networking and ERP Support Technical Support (ERP) * Proven abilities in end-to-end development of system operations involving requirement analysis, scheduling, tracking, designing, coding, testing, de- Networking Operations bugging, security, documentation and troubleshooting Security and Systems * Proficient in installation, configuration & troubleshooting of Hardware, SQL Server 2005 and other network devices expertise in analysing information Infrastructure Management system needs, evaluating end-user requirements, designing customised solutions and troubleshooting Client Servicing * Adept in steering successful rollout of networking operations with accountability of Configuration, Installation & defining scope, setting timelines, analysing requirements, prioritising tasks, Maintenance identifying dependencies and evaluating risks & issues as per pre-set budgets Troubleshooting * Skilled in managing stakeholders with the accountability of informing them on future scenarios, maintaining key relations with clients by acquiring feedback on Process Enhancement critical issues and taking suitable actions to ensure positive experience * An innovative, loyal & result-orientated professional with strong planning, communication, interpersonal, presentation & negotiation skills
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