PROFESSIONAL SUMMARY Meticulous Human Resources Professional who applied proven skills in talent development, employee relations, and communications (written and verbal) to improve employee retention by 20% in one year. Enforced knowledge of Human Resources practices, procedures and state/federal employment/labor laws to ensure regulatory compliance at all times. Developed, directed and implemented training programs conducted during employment and spearheaded special projects. Screened and recruited top tear candidates needed to achieve 90% of company goals. A results-focused leader that provided mentoring and support to staff by successfully planning, organizing, and coordinating employee training strategies. ACCOMPLISHMENTS * Honored with Human Resources Award of The Year for consistently ranking first among company Branches with the lowest turnover and overtime percentages (down by 30%) due to dynamic training and employee relations. * Received Award in 2010 for developing innovative interactive training program and presentation designed to ensure consistency when performing employee daily duties and communicating benefits, incentives, and company standards.

Highlights:

• Communication Skills
• Services
• Written Communication
• Written Communication Skills
• Microsoft
• Microsoft PowerPoint
• Training
• Benefits
• Management
• Human Resources