SUMMARY OF QUALIFICATIONS Dedicated and self-motivated individual offering a solid educational background in business administration, with extensive hands-on experience in quality customer services and general office administration. Trained to deliver the programs and processes necessary for success. Consistently produce results above customers and employer expectation. Offering a solid 25 + year background in sales, quality customer service, and inventory control, with extensive experience in the retail industry. Excellent communication, organization and time management skills. Strong multi-tasking abilities, needing little or no supervision. Work well both independently and as a contributing member of the team. Proven record of achievement in reducing costs, streamlining operational efficiencies, and generating long-term customer commitments through superior customer service. Highly proficient in Windows XP/VISTA, Microsoft Office 2007 Suite (Word, Excel, Access), Adobe Photoshop, and the Internet.

Highlights:

• Business Development
• Consulting
• Management
• Manufacturing
• Project Management
• Real Estate
• Retail
• Transportation