Qualifications and Accomplishments * Business Strategy, Processes, and Organization Design - Designed strategy, structure, business processes, and roles, and responsibilities for new performance department in Training and Development business unit to support field personnel and eliminate extended downtime from job (due to training) for a large west coast utility. * Learning Analytics - Collaborated with subject matter experts, program staff and management to design and conduct needs assessments to determine needs, identify options and formulate strategies to improve the quality and effectiveness of existing training and propose relevant changes to improve alignment with company standards and business goals. * Learning Design and Development - Improved individual and team performance by assessing needs, designing and developing appropriate learning strategies, process improvement, systems implementations and learning interventions for a variety of industries and organizations. * Learning Design and Development Reduced development time and costs by utilizing various learning methodologies and accelerated learning principles to create learning solutions that fulfill both business objectives and training initiatives for global and national organizations. * Learning Evaluation - Conducted multi-level evaluations to assess knowledge retention, measure results and effectiveness, and ensure compliance with desired competencies for various organizations. * Project Management -Interfaced with senior executives and business leaders, defined customer requirements, wrote proposals, developed budgets and project plans, designed and developed learning solutions, sourced and selected vendors, coordinated implementation and evaluation results for a wide variety of clients. Donna Jensen 714-269-4944 DJensenTDS@aol.com Huntington Beach, California, USA 92648 https://www.linkedin.com/in/djensentds1989 Accomplishments * Business Strategy, Processes, and Organization Design - Designed strategy, structure, business processes, and roles, and responsibilities for new performance department in Training and Development business unit to support field personnel and eliminate extended downtime from job (due to training) for a large west coast utility. * Learning Analytics - Collaborated with subject matter experts, program staff and management to design and conduct needs assessments to determine needs, identify options and formulate strategies to improve the quality and effectiveness of existing training and propose relevant changes to improve alignment with company standards and business goals. * Learning Design and Development - Improved individual and team performance by assessing needs, designing and developing appropriate learning strategies, process improvement, systems implementations and learning interventions for a variety of industries and organizations. * Learning Design and Development Reduced development time and costs by utilizing various learning methodologies and accelerated learning principles to create learning solutions that fulfill both business objectives and training initiatives for global and national organizations. * Learning Evaluation - Conducted multi-level evaluations to assess knowledge retention, measure results and effectiveness, and ensure compliance with desired competencies for various organizations. * Project Management -Interfaced with senior executives and business leaders, defined customer requirements, wrote proposals, developed budgets and project plans, designed and developed learning solutions, sourced and selected vendors, coordinated implementation and evaluation results for a wide variety of clients. Donna Jensen 714-269-4944 DJensenTDS@aol.com Huntington Beach, California, USA 92648 https://www.linkedin.com/in/djensentds1989

Highlights:

• Business and learning strategy
• instructional design and development
• project management
• Sales Training
• learning analytics and evaluation
• technical and soft skils training
• leadership and management developmment
• Consulting