Description
I thrive in a demanding, fast-paced, multi-tasking environment. Throughout my career I have demonstrated for my clients and employers an exceptional ability to meet organizational objectives and demands. My years in the business and financial industry have equipped me with a wide range of skills. Some of the skills I possess: - Sales, Inside and outside - Relationship Building and Excellent customer service - Heavy phone and computer use, including typing, data entry and numerous software programs. - Active listening skills for information gathering to determine the needs and goals of clients and develop a customer need assessment. - Explain programs and fees to clients - Complete applications and required documents - Follow-up and consistent communication - Marketing and research - Extensive product and guideline knowledge - Processing information by compiling, categorizing, calculating and verifying information. - Handle and resolve questions, concerns and complaints. - Active communication and coordination with the numerous entities involved in a single transaction to ensure all are on task and on track in order to meet deadlines. - File review to maintain compliance.
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