OFFICE ADMINISTRATOR/CUSTOMER SERVICE/TRAINING When I say, “May I help you?” I really mean it. I am an Administrative Support professional with 20+ years of expertise in customer service in pharmaceutical and telecommunications industries. Can work with management to achieve departmental and company goals. Strong quality customer service skills which includes a willingness to research a problem to resolution in order to achieve customer satisfaction. Sets priorities and works with a sense of urgency to meet required deadlines. Can work independently or as a team player. Proficient in the writing of technical work instruction manuals. Created employee training and customer service manuals. Strong employee training skills.

Highlights:

• Customer Service
• Documentation and Business Writing
• Organized
• Employee Training
• Adaptability
• Team Player
• Sets Priorities
• Microsoft Office