•10 years of change management consulting, relationship management, software implementation and integration, and supervising sales operations •Been a part of an assembled team of managing consultants that are in charge of new associates •Implemented sales processes for commercial groups throughout Chicagoland area •Proficient in web-hosting technology, team collaboration tools such as LiveMeeting, GoToMeeting, Salesforce, and SharePoint •Consistently exceeded sales goals using sound communication and interpersonal skills. •Developed proactive strategies to analyze market trends and target areas of highest return •Proven history of consultative and solution selling, combined with high energy work ethics •Managed, motivated, mentored, and developed assigned team in accordance with company objectives and as necessary to achieve company quotas •Presented outstanding customer service skills

COMPANY	POSITION HELD	DATES WORKED
Terminix Pest Control	Commercial Account Executive	11/2013 - 4/2015

SCHOOL	MAJOR	YEAR	DEGREE
Southern Illinois University	Management	2000	Bachelor Degree
Southern Illinois University	Finance	2000	Bachelor Degree
Southern Illinois University	Architectural Design	1999	Associate Degree

Highlights:

2003 Presidential Sales Award- Pitney Bowes Office Systems July 2006 TOP SALES $36,388 June 2007 TOP PERCENT TO PLAN 145% TOP COMMERCIAL SALES 2nd Quarter $65,266 TOP COMMERCIAL SALES 3rd Quarter $87,902 September 2006 TOP COMMERCIAL SALES $ 27,807 June 2006 TOP COMMERCIAL SALES $ 22,471 April 2007 TOP COMMERCIAL SALES $ 20,357 April 2006 TOP COMMERCIAL SALES $ 20,500 July 2006 TOP COMMERCIAL SALES $ 35,988 May 2006 TOP COMMERCIAL SALES $ 21,452 August 2006 TOP COMMERCIAL SALES $ 24,131

Companies I like:

Banks

• sales management
• business developement
• Business management
• consultative and solution selling
• Customer service
• Customer relations
• Retail management
• Team leadership
• Bank Teller
• Sales
• sales
• outside sales
• business development
• account executive
• account manager

•Delivered influential sales presentations based on the customer’s needs to resolve any pest control issues they may have had. •Developed a relationship with and provided service and products to existing customers to ensure customer retention and customer loyalty •Followed written and verbal instructions, attended meetings and performed other tasks when needed •Analyzed and addressed territory opportunities by building key customer relationships •Ensured customer loyalty and outstanding service all with urgency. Built relationships, communicated openly, managed customer needs and proactively resolved all issues they may have had in regards to pest control. •Called on existing and potential commercial accounts within territory to build a large market share. •Provided superior customer service skills, including building & maintaining customer relationships •Asked probing and use effective listening skills to uncover customer needs •Presented excellent interpersonal, verbal and written communication skills •Communicated clearly and effectively with customers and coworkers •Presented strong organizational and follow-up skills •Presented outstanding cash handling experience •Presented the willingness to proactively solicit new business as necessary