Experienced business administrator with excellent communication and customer service skills. Dedicated, qualified, responsible and dependable.

COMPANY	POSITION HELD	DATES WORKED
CPS Human Resource Services	(Confidential)	7/2003 - 1/2007
Orkin University & Training Center	(Confidential)	9/1999 - 9/2002
Mercer Universtiy, School of Mechanicl Engineering	(Confidential)	5/1995 - 9/1999

SCHOOL	MAJOR	YEAR	DEGREE
Mercer University, Macon GA	Human Services	2000	Bachelor Degree
Griffin Technical College	Accounting	1996	Associate Degree
Griffin Technical College	Secretarial Science	1996	Associate Degree

Highlights:

Assisted with the development of the Orkin University Training Center in Atlanta - from concept to operation. Managed TSA hiring operations for Category 10 airports nationwide. When the Las Angeles TSA operations was in trouble with their hiring quotas, I was stationed in LA for 4 months and in that time managed the operation and re-trained TSA employees on every aspect of the HR process for the Federal Government guidelines. Under my guidance, the testing and assessment process was entirely turned around, reorganized and is now a successful operation.

Companies I like:

Georgia Pacific, Home Depot, State Government

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Best Practices
• Corporate Training
• Executive Administration
• Human Resource Consultant
• Coordinator
• Government
• Academia

Manage Assessment and Testing Processes for Transportation Security Administration. Support TSA employees and management with training; process, computer programs, and candidate tracking. 100% Traveling Team Manager.