Profile * Experienced Assistant Manager with over 3 years effectively supervising work teams. Managed day- to-day operations to ensure compliance with operational standards * Proficient and Highly Skilled Administrative Support Professional with over 23 years of experience providing administrative support in various business settings. * Experienced Customer Service Professional handling customer concerns professionally and efficiently. Dedicated team player and motivated to exceed organizational goals. Provide customer support for international client accounts * Experienced Assistant Manager with over 3 years effectively supervising work teams. Managed day- to-day operations to ensure compliance with operational standards * Proficient and Highly Skilled Administrative Support Professional with over 23 years of experience providing administrative support in various business settings. * Experienced Customer Service Professional handling customer concerns professionally and efficiently. Dedicated team player and motivated to exceed organizational goals. Provide customer support for international client accounts of Professional Experience Sales Assistant/Data Entry Operator/File Clerk - +23 years * Support daily activities associated with the international sales department * Transcribes, enters, and verifies data from a variety of source material * Maintains confidentiality of client accounts * Collect documentation and data from intradepartmental sources to generate reports * Completes department projects as required or requested by supervisor * Provides general administrative support, including faxing, mailing, scanning, copying, emailing customers, excel reports, power points, word documents * Acts as liaison with internal and external customers to ensure project completion and accuracy * Uses independent judgment to plan and organize workload * Display team support by providing interim coverage for absent staff * Provides quality service, professionally representing the company * Lean Six Sigma Certification * Toastmasters International - Communication and Leadership Series Success * Toastmasters 1st place speech contest, 2x Best Table Topics * Toastmasters International - Certificate of Appreciation 2016 - 2017 * Toastmasters International - Selected for SAA (Sergeant at Arms) * A-3 Process Team Zeus Industrial Products * Quotes, Item Requests, Eco-Ecrs, upload drawings * Oracle & CRM Certified Shipping and Receiving Lead Person - 3 years * Verified and recorded incoming and outgoing shipments and prepared items for shipment * Received and unloaded incoming materials and compared information on packing slip with purchase order to verify accuracy of shipment. * Inspected shipments for damages, defects, or discrepancies * Maintains company shipping database, prepare routine reports, and file shipping/receiving records * Delivers items to requisitioning departments and obtains authorized signatures for accepted items Cashier/Assistant Manager - 5 years * Conducted customer cash and credit transactions accurately * Discreet handling of customer information and all business transactions * Responded to customer complaints or concerns promptly and professionally * Provided quality customer service and support * Managed store operations, including inventory and generating required reports * Maintained high standards of quality control

Highlights:

• Insurance
• Medical
• Administrative Support
• Customer Accounts
• Documentation
• Generate Reports
• International Sales
• Leadership
• Microsoft Excel
• Microsoft Word