Training and Management Professional - Portland or Seattle area

A dynamic, customer service and quality-focused manager with a recently completed MBA and more than 20 years of success across industries including underwriting, sales and retail operations, transitioning to a role in training and human resources. Highly transferable skills including recruiting and mentoring teams to achieve peak performance and productivity. Proven operational leadership in building relationships, overseeing customer service and enabling new business development. Comprehensive management skills from building an independent insurance business and having served as an underwriter. Hands-on experience developing projections, tracking and monitoring performance and collaborating with vendors, partners and third parties. Recognized as a key contributor to training and HR process implementation and improvement. Able to blend superior communication and analytical capabilities spanning presentation development and delivery, inventory and cash controls, calculating ROI and profitability, mitigating risks and ensuring regulatory compliance. Adept at negotiation, communication and diplomacy in resolving conflicts internally and externally to produce optimal outcomes.

Human Resource Training Specialist