Summary Hard working and energetic manager and top-rated sales associate with more than 15 years leading dynamic sales teams in fast-paced markets. Aggressive and driven to exceed sales goals and corner the market in sales and service. Accomplishments Developed highly effective sales training strategies as Sales Manager of a 50-person team. Exceeded Sales Management goals by 30% on a annually basis, which led to promotion to General Sales Manager within 12 months. Managed a successful sales team of 50 members who consistently exceeded sales goals by 5% each month. Trained with a revenue stream of $3 million annually. Led sales calls with team members to establish sales and customer retention goals. Increased market share by 12% over the course of a 1 year. Hired and trained all sales staff for new store location. Created and directed sales team training and development programs. Generated monthly and annual sales reports. Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills. Wrote sales slips and sales contracts. Shared product knowledge with customers while making personal recommendations. in negotiations and time management. Maintained friendly and professional customer interactions. Shared product knowledge with customers while making personal recommendations. Wrote sales slips and sales contracts. Resolved customer complaints by exchanging merchandise refunding money and adjusting bills. Created and directed sales team training and development programs. Generated monthly and annual sales reports. Monitored customer preferences to determine focus of sales efforts. Increased market share by 50% over the course of a 3 year period.

Highlights:

• Complaints
• Leadership
• Light Emitting Diode
• Management
• Retail
• Retail Sales
• Sales
• Sales Calls