QUALIFICATIONS SUMMARY Proactive, analytical, and focused professional, with expertise in systems security and administration, hardware and software installation, and application and technical support. Interested in pursuing a challenging business management role within intelligence security and information technology to effective utilize knowledge and skills gained from academic and work experience. Accustomed to defining, implementing, and facilitating information-gathering sessions for system requirements, design, development, testing, and implementation. Recognized for the ability to work independently or as part of a team, while meeting critical deadlines. Highly skilled at troubleshooting and fixing problems while minimizing customer stress levels.