Description
Competent diligent & result oriented professional offering over 25 years of experience in Business Development Sales Management Client Relationship Management Business Planning Budget Management Channel Management Market Research and Strategic Planning. Dexterity in assessing changing market environs with an insight into the domains of market research customer relationship management and business development capable of establishing new milestones through evolved managerial skills. Recognized as a proactive individual who can rapidly identify business opportunities formulate tactical plans initiate change and implement effective business strategies in challenging environments to enhance revenue generation market share expansion and profitability. Demonstrated ability to manage human financial and material resources towards the achievement of stated objectives to plan and manage work programs and to lead motivate and provide effective guidance to a team of professional and support staff. Career summary Jan 2013 - Present Arab Business World, Beirut, Lebanon Managing Director (Own Business) Offered Consultancy Services Sales/Business Development Sales team training. * Business Consultancy. * Market Research. 2008 - Dec 2012 TRAVELPORT, JEDDAH, SAUDI ARABIA Country Sales Director / Country Manager Assistance Key Achievements * Successfully building the Travelport brand to promote GDS in the country with the emphasis on how the Galileo and Worldspan products should complement each other rather than competing in the market * Achieving recognition for providing 98% resolution rate to top 100 accounts and 95% to the remaining market Responsibilities * Playing a pivotal role in managing business development operations including formulating innovative strategies and maintaining full P&L accountability for the profit centre with a US$40 million budget * Overseeing operations in three offices across Saudi Arabia involving responsibility for managing a large, multi-disciplinary team * Tracking market dynamics and realigning tactics and strategies to achieve competitive superiority whilst proactively targeting key accounts to secure increased profits in new markets * Adapting strategy according to competitor and market information and generating significant business from new accounts to increase revenue and profitability 2005 - 2008 AMADEUS, JEDDAH, SAUDI ARABIA Country Sales Manager - Saudi Arabia & Yemen Key Achievements * Increasing existence in the market and improving customer loyalty within just three months through the development of personalised relationship sales visit plan and schedule in all regions. * Delivering an improvement in performance against acquisition targets by building a very strong support announcing in the market. * Effectively augmenting market share from 9.4% in 2005 to 12% in 2006 and increasing market share to 15% by 2007 Responsibilities * Creating and executing an innovative sales and marketing plan for the Saudi Arabian market whilst ensuring alignment with overall company strategy * Proactively developing new, cost-effective market segments and attracting new customers to increase market share * Effectively positioning AMADEUS products in the Russian trade to maximise impact on target customers * Maintaining awareness of competitor activities in the Saudi Arabian market and coordinating the successful rollout of new products and services from pricing through to positioning and launch * Collaborating with other departments to follow up on the sales and marketing plan and communication activities * Providing a professional representation of the company and raising the profile of senior staff in the industry * Successfully managing staff through an MBO with involvement in recruiting, coaching and training teams to increase quality and efficiency 2000 - 2005 HOSPITALITY GDS GATE7, RIYADH, SAUDI ARABIA Sales & Marketing Manager Key Achievements * Playing a pivotal role in the successful launch and subsequent management of business across two regions * Successfully training client's candidates in the use of the GDS system * Introducing individual development plans for each member of the sales team and linking these with sales targets * Personally securing 480 distribution agreements with hotels/furnished apartments and 28 car rental companies and 623 partnership agreements with travel agents. Responsibilities * Fully accountable for the management of sales and marketing operations across Central, Northern and Eastern regions involving training and managing a team of nine personnel * Preparing and delivering high impact corporate presentations and delivering sustainable, long term relationships with clients and business partners.
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