Description
United States Army 20 years of extensive experience in several capacities of customer service Experience in supervising & managing personnel of anywhere between 3 & 210 individuals Proven leadership skills in combat & in peacetime Ability to work under pressure & still maintain professionalism in meeting stringent goals Effective multi-tasking Provided mentorship to others including critical thinking strategies to understand the process of problem solving (e.g., “how” to think, not “what” to think). Served as Operations/Training 1st Line Supervisor for a company of 500+ Personnel, ensuring all current & historical documentation were expertly organized & easily accessible