Description
Major Accomplishments: * Hired, trained Sales, Marketing Recruiting and Delivery to sell Professional Services while displacing other MSP/VMS firm * Created multiple positions, Field Consultant Services to control Retention/Employee Sat. S.O.W. & Supplier Performance Mgr. * Grew organization by Increasing Revenue run-rate 350% from $10MM - $45MM and Quadrupled Billable Consultants. * Requirements gathering, designed, built & implemented MSP software "Avalon" to run non-IT & replace Beeline at BCBSFL. * Managed Market Share Growth to 75% of the Contingent Workforce with 21 Suppliers at BCBSFL as MSP/VMS Team and 8 to 10 sales/recruiting teams and compensation plans, plus commission's strategies with Business Scorecard. * Provided Clients with Business Data Analysis of performance against the industry standards. Managed rate standardization. * Created concept & developed Help Desk Services, Customer Service Reps and HealthCare Professional Services to consult with the insured to lower the cost of Insurance to all parties Work for Wages and Telecare Models implemented for CSR's. * Led the firm to be awarded by North Florida's Jacksonville Business Journal (JBJ): * Awarded Fastest Growing Company in North Florida Honored at JAX Bus. Journal Top 50 Events * Ranked in the "Top 10 for Revenues" * Ranked in the "Top 10 for Growth Percentage" * Ranked in the "Top 10 in the "Book of Lists" (moved up every year from 31 place to top 10) * Prior, Incepture was not recognized as a Player: Exceeded all levels of Scorecard, Board of Directors and Market's Expectations. * Achieved the highest ranked Scorecard Results and Personal Performance Ratings for Short/Long Term Goals. * Left, completed business turn-around Healthcare Reform drove BCBS to consolidate, down-size or sell their subsidiaries.
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