Relationship Management

Presently, I am seeking an opportunity to become a team member of a growing company within the area of Relationship Management. My primary focus, expertise and accomplishments thus far have been in within the automotive industry. During most of my career, I have successfully acquired Agents, conducted training and territorial management to generate new business and development of their existing accounts. As a result, I have cultivated many relationships that I value and enjoy with numerous agents/agencies throughout the U.S. and in Canada. To effectively accomplish this goal, I consistently traveled to those agencies to evaluate and recommend strategies for increasing their product sales and customer loyalty. I am a firm believer in building strong business partner relationships that convey a commitment to the financial growth and well-being of both the agent and their customers. In addition to my experience at the carrier level, I was a Zone Manager for American Honda. I recruited, hired and trained District Account Managers to launch the Honda Care and Acura Care Vehicle Service Contract programs. Managing the Service Contract business (production, remittance, claims, etc.) at a Zone level, increased my awareness level, insight and knowledge into the Service Contract industry as a whole. Although this was a factory program, there was extensive acquisition, development and maintenance by both myself and District Account Managers to make the program a success. In summary, when reviewing this narrative, you will see that I have considerable experience in: * Recruitment of Agents * Retention of Agents * Strategic Thinking * Self-Motivation I have been fortunate enough to enjoy employment within the different levels of major carriers, factories and independents. I have been even more fortunate to benefit from the long term agent/partner relationships that I have respectfully cultivated with a great number of business leaders in the industry. Specialties Specialties include but are not limited: Agent / Dealership Training & Development – focused on product knowledge, presentation skills, product distribution and increased customer acceptance. Calling on prospects to promote and sign up new agents and or dealerships. Expansion of Agency market share and distribution channels through effective territorial management and growth.

Sales Manager