I have progressed and held various positions within the training & development industry

COMPANY	POSITION HELD	DATES WORKED
JPMorgan Chase/The Bank of New York	(Confidential)	7/1999 - 4/2007
Time Warner Cable	(Confidential)	4/1991 - 6/1999

SCHOOL	MAJOR	YEAR	DEGREE
Marymount College	Corporate Training & Development	2001	Bachelor Degree

Highlights:

Led 2 training departments responsible for the delivery of new hire and existing programs and design of in-house courses for an audience of 1500 various functional levels of employees in 3 states.Designed programs including: performance management techniques, managing conflict, reciprocal authority, leadership, performance appraisal, interviewing, progressive discipline, staff development, monitoring and coaching, sales, enhanced customer service telephone skills, problem solving, and retention. Revised/standardized program for new hire staff; curriculum received accreditation from the New York State Board of Regents.

Companies I like:

JPMorgan Chase, Time Warner Cable

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Training
• Training Manager
• Training Director

Led training departments for two different lines of business. Proficient in seminar design and delivery.