COMPANY	POSITION HELD	DATES WORKED
eMerchant Inc.	(Confidential)	10/2005 - 4/2007

SCHOOL	MAJOR	YEAR	DEGREE
University of Puget Sound	Business	1982	Bachelor Degree

Highlights:

Consultative selling skills focusing on customers needs and desires. Analyze/forecast trends for product and customers to enhance sales to target market. Utilized prospecting tools: referrals, cold calls, direct mail and advertisements. Implemented use of contact management software for inside and outside sales to enhance sales cycle. Exceeded annual sales and profit goals with innovative programs, consistent customer contact. Structured terms to facilitate transactions, increase profits while minimizing risk to close the sale. Developed strategic alliances with customers and suppliers for referrals.

Companies I like:

First Horizon National, Robert W. Baird, Medtronic, Nike, Federal Express,

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership
Conflict Resolution

• Sales
• Sales Management
• Customer Service
• Operations
• Business Development
• Account Management

Presently led CRM selection, customization and implementation converting hard copy system to electronic. Customer Service, Sales and Operations responsibilities leading to developing system to support existing clients, enhance retention and attract new customers.