I have had several years' experience in call centers, in coaching, development, administrative, and performance management functions. I also have several years' experience in Human Resources, in consultative, analytical, and reporting functions.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	6/2006 - Present
American Income Life Insurance Company	(Confidential)	7/2005 - 3/2006
BEE Window	(Confidential)	9/2004 - 5/2005
RCI	(Confidential)	11/1993 - 3/2004

SCHOOL	MAJOR	YEAR	DEGREE
IU - Kelley School of Business	Business	2004	Master Degree
Brigham Young University	Communications - Advertising	1993	Bachelor Degree

Highlights:

Companies I like:

Roche Diagnostics, Conseco, Eli Lilly

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Customer Service
• Project Management
• Team Building
• Leadership
• Human Resources
• Reporting
• Analysis
• HRIS

Responsible for accurate reporting of current and historical hiring, turnover, and budget trends. Analyze and report on current and past employee base as needed.