I am an Human Resource Professional with experience in the management and operations ends of multi -state high volume retail service and distribution companies.

May 7, 2009 Dear Recruiter: I have recently relocated to the Columbus area and I am very interested in exploring career opportunities with your organization. I am a Human Resources Professional with experience in the leadership and administration of comprehensive human resource operations for a multi-state, high volume, multi-unit retail/service/distribution organization. Skills include the strategic planning and deployment of the Human Resources strategies regarding policy development, employee relations, compensation and benefits, recruitment and selection, performance management, coaching, developing, training and succession planning. Hands on team player recognized for contributions towards achieving and exceeding the goals of business partners. My resume is attached for your review. I would appreciate the opportunity to discuss my experience in more detail and explore further how my background and experience may be of service to your company. Please contact me via my home telephone number 614-504-2165, and I will make myself available for an interview at your convenience. I hope to hear from you soon! Sincerely, Patty Durant Patricia M. Durant 11330 Santa Barbara Drive Plain City, OH 43064 614-504-2165 Email pmhghs1@aol.com CAREER SUMMARY Human Resources Professional with experience in the leadership and administration of comprehensive human resource operations for a multi-state, high volume, multi-unit retail/service/distribution organization. Skills include the strategic planning and deployment of the Human Resources strategies regarding policy development, employee relations, compensation and benefits, recruitment and selection, performance management, coaching, developing, training and succession planning. Hands on team player recognized for contributions towards achieving and exceeding the goals of business partners. PROFESSIONAL EXPERIENCE AND ACCOMPLISHMENTS BLAIN SUPPLY and BLAIN’S FARM & FLEET STORES 2005 – 2008 Human Resources Manager (2006 – 2008) Responsible for the Human Resource Manager function for the company’s corporate office, distribution center and 34 big box retail stores (4,500+ employee population). • Developed and implemented a performance management program that increased the effectiveness of the company’s succession planning and leadership development processes. • Provided direct consultation and guidance to corporate, regional, store and distribution management on all employee relations issues. • Reviewed all company policies and rewrote and reintroduced a new company Employee Handbook. • Revised, rewrote and reintroduced the job descriptions for all corporate, distribution and store level salaried and hourly positions • Maintained excellent employee relations by personally visiting all 34 store locations and the distribution center on a periodic basis. Training & Development Manager (2005 – 2006) Supervised a staff of 3 Trainers. Developed and implemented training on Leadership & Motivation, Communication Skills, Performance Management, Conflict Resolution, Interviewing Skills, and Harassment & Professional Conduct. • Developed and implemented an Internship Program that increased the company’s management bench strength. • Developed and implemented motivational and recognition programs that significantly reduced employee turnover. • Facilitated the administration and maintenance of the Assistant Manager and Elite Manager Training Program that enhanced the leadership skills of each store’s management team. CPI, INC. 2004 to 2005 Retail Specialist/Store Manager Hired by CPI to plan, organize, merchandise and manage the first of a new concept retail store. CPI discontinued the concept prior to the first store’s opening due to the company’s financial situation. BERGNER’S DEPARTMENT STORE 2001 - 2004 Store Manager Responsible for achieving sales, payroll budgets and profit plans for a store with a $13 million sales budget. SHOPKO STORES, INC. 1993 – 2001 Store Manager (1998 – 2001) Operations Manager (1995 – 1998) Assistant Store Manager (1994 – 1995) Merchandising Manager (1993 – 1994) Held increasingly greater responsibility management positions for this big box, high volume, multi-state, 135 store retail department store chain. SPURGEONS’ DEPARTMENT STORE 1989 – 1993 Store Manager MAINSTREET, A DIVISION OF FEDERATED DEPARTMENT STORES 1985 – 1989 Human Resource Manager Corporate Trainer Division Manager SPIEGAL, INC. 1980 – 1985 Assistant Store Manager Management Trainee Program EDUCATION / TRAINING • Marymount College, Tarrytown, NY – Bachelor of Arts, Political Science & Business • Professional member of the Society for Human Resource Management • Proficient in Microsoft Office, Word, Excel, and PowerPoint

Human Resources Manager

Plain City, OH