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Administrative Coordinating Specialist
Opportunity to advance, grow and move throughout the company and/or industry I am affiliated with.
Executive Secretary
About Me
Industry: |
Clerical & Administrative |
---|---|
Occupation: |
Executive Secretary |
Highlights: |
Financial Bonuses and spiffs for meeting goals and commissions; Team Players awards and recognitions. |
Ideal Companies: |
Non-Profits; Engineering; Mortgage/Finance/Banks; Insurance; Entertainment, Radio/TV; Car Dealerships; Construction; Universities/Educational Institutions. |
Education level: |
Master |
Will Relocate: |
Yes |
Location: |
Tampa, FL |
Work Experiences
2/2005 - 5/2006
Special Data Processing
Individual Contributor
- As a Subscription Sales Agent/Home Agent:
• Received inbound calls; once provided with identifying information from customers, began to promote product offers, up-sold items, created a closed status and transferred to verification of sales.
11/2004 - 2/2005
SITEL (GM)
Entry Level
- In a call center environment received and processed customer requests for reimbursements in keeping with GM recall guidelines. Assessment of reimbursements entailed investigative, interrogative, negotiating and calculation skills. Final decisions for total, partial or declined reimbursements were based on support documentation and interview responses supplied by service providers and customer.
1/1999 - 10/2008
Snelling Personnel Services
Contractor / Freelance
- Short-Term Contracts/Assignments; as I have worked for various Temporary Agencies and Contractors, my tasks were as designated by each client, from Office Support-HR, Database audits/updates, Mortgage; D/E - Seminar/Event Planners, Mktg. research/recruiting - Legal Consulting Firm, Customer Service & Sales - Telephone and Magazine Publications industry.
Education
1994
Master Degree
Tampa College
- Master of Business Administration
1985
Certification Degree
US Department of Agriculture
- IRM/Information Resource Management
1977
Bachelor Degree
Howard University
- Allied Sciences/School of Liberal Arts.
1976
Certification Degree
Control Data Institute
- Programing and Operations