Highlights:
> In just 6 months, turned around operation that had one of the lowest revenue results in the territory, to a district that produced leading results. (Best Buy)
> Within the first 12 months of tenure, developed 5 front-line employees who were promoted to leadership positions across the district, and 3 existing leaders were promoted to management positions – created new Personal Development Process/Guide. (Best Buy)
> As District Sales Manager, increased product and service revenue 75% annually – established specific expectations with district leaders, and coached Sales Managers on maximizing company and departmental sales results. (Verizon)
> Led Ohio District to a market share gain of 40%, as much as 12% higher than the industry average – increased community/charity involvement and sales training, as well as raised the bar on staffing and performance expectations. (Verizon)
> Five-time winner of the company’s National Achievers Award (individual and manager) for being in the “Top 2%” of company. (Verizon)
> Grew one business segment 450% – developed operational initiatives for recruiting, sales and training, which improved business unit performance and employee development. (Verizon)
> Reduced employee turnover 15% and generated revenue growth from team that had once been considered unmanageable with a 50% decline in business and a high turnover rate – successfully addressed internal challenges, set specific performance/behavioral expectations, and instituted a Customer Retention Program that was adopted statewide. (Verizon)
> Turned around business unit that had not passed internal operations and business controls audits in more than a year and a half, achieving the highest score in the state, 98% – inspected daily process and created a daily rhythm. (Verizon)
> In only 6 months, improved year-over-year results 50% – coordinated successful statewide launch of a joint venture between national electronics and national wireless companies. (Verizon)
Description
