AccuServe Inc New York /New York (from 11/2007 to till date)
Role: Marketing Executive
Roles and Responsibilities: (as Marketing executive)
1.Lead generation for projects.
2.Taking cold calls
3.Updating the customers with the project status i.e market valuation status.
4.Giving basic knowledge to the clients about the business analysis models and delivery models of the company
Sri Sabari Hospital (6/2003 - 12/2006) Coimbatore/ Tamil Nadu /India :
Role: Human resources and customer service management executive
Roles and Responsibilities: (As HR executive and Customer Service Management):
1.Human resources and customer service management in a hospital Finding out the resource requirements
2.Arranging interviews to allocate resources .Conducting induction programmes
Assigning duties to the staff.
3.Following up of appraisals
4.Handling payroll entries
5.Arranging for health camps
6.Interacting with patients to know their opinion about hospitals
7.Taking care of day to day complaints from the customer
Jothi Flour mills 12/1999 - 5/2003 Coimbatore/ Tamil Nadu /India
Role : Customer service executive
Roles and Responsibilities (As Customer service executive ):
1.Take the requirements from customer
2.Process the requirements to the production unit
3.Follow up the delivery and after sales complaints