Highlights:
• Increased revenue in a declining market Q3 2007 by concentrating sales team on competitors’ customers. Won regional competition for most revenue generated.
• Implemented cost controls to obtain an additional 10% in cost reductions over initial FY2007 budgeted amount, in order to mitigate the impact of negative revenue trends.
• Led in the development and implementation of a company-wide plan to change procedures used to process automotive and industrial rentals, while maintaining a high level of customer service.
• Recruited, trained, and reviewed branch managers and up to 9 sales reps at multiple locations.
• Initiated programs to allow branches to maintain International Standard Organization (ISO) certification and to receive safety and operational audit scores exceeding company standards.
• Worked on labor contract team as lead company representative to negotiate two, three-year union contracts affecting ~100 employees. Contracts were settled on time, with no disruption to operations and within corporate parameters.
• Developed and implemented plan to increase rental rates in a competitive market, while maintaining existing customer base. Exceeded revenue and profit goals in FY2006.
• Assisted in union contract grievance and arbitration case, securing management rights and saving the company substantial dollars in back pay.
• Opened 150 unit branch within a three-month timeframe; procured site, set up operation, and hired branch manager and a staff of 14 employees.
• Established good communication and management practices during multiple corporate transitions, which resulted in zero turnover and continued growth of the business.
• Developed and delivered PowerPoint presentations to senior management.
• Evaluated business infrastructure and implemented changes relating to fleet size and composition, staffing, and operations to accommodate growing automotive and industrial business.
• Spearheaded company’s corporate relocation from North Carolina to Michigan within a three-month timeframe. Orchestrated move, negotiated lease on 20,000 sq. ft. office location to accommodate 70+ employees. Coordinated construction efforts, office layout, and information technology (IT) setup. Presented President’s Award for successful completion of project.
• Worked on ISO implementation team which was instrumental in the successful completion of certification. Personal contributions included process mapping, setting standards, roll out and auditing.
• Monitored fleet utilization levels of ~2,200 units within multiple equipment classifications.
• Instrumental in establishing a system to efficiently and accurately manage the purchase and sale of fleet units. Maximized optimal use of dollars for capital expenditure.
• Coordinated $200K construction project to redesign and build out branch facility. Project completed within budget
Companies I like:
Crown Lift Trucks, Alta Material Handling
Managed operations, sales efforts, and personnel of a multi-million dollar district, with branches in southeast Michigan. Responsibilities included ensuring that branches managed P&L and assets, adhered to corporate policies and safe work practices, and maintained a high level of customer services.
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