I am seeking a leadership position using my strengths to support growth, optimize resources, and improve viability —stewarding resources to achieve objectives. Resourceful, adaptable, and big picture thinking MBA professional with 20+ years operations and financial management experience; introduced program, financial, and administrative enhancements to develop organizational capacity. You will find me to be a personable, adaptable, and articulate, hands-on management professional.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	Sales Representative	6/2010 - Present
864Coach	Integration Consultant	8/2009 - 4/2010
Bread of Life Mission	Chief Operating Officer	9/2006 - 12/2007
Heroes Catering	General Managerr	9/2006 - 12/2007
Washington Mutual Bank	Telephone Banking Specialist	10/2002 - 10/2005
Northshore Christian Church	Senior Pastor	7/1996 - 2/2001

SCHOOL	MAJOR	YEAR	DEGREE
University of Phoenix	MBA - Business Management	2007	Master Degree
Northwest University	Pastoral Studies / Education	1985	Bachelor Degree

TYPE	TITLE	URL	DESCRIPTION
Book	The 7 Habits of Highly Effective People	media url	Stephen Covey's book to help improve personal effectiveness.
Book	Getting Things Done	media url	David Allen's book to improve productivity and reduce stress.
Book	Project Management: The Managerial Process	media url	Clifford Gray & Erik Larson's book of a holistic view of Project Management.
Website	Business Week	media url	Website for business weekly
Website	Puget Sound Business Journal	media url	Local news

Highlights:

• Recruited to assess and turnaround a social enterprise with a significantly underperforming core business. Restructured the leadership team and refocused marketing and operations on new business and operational efficiencies. Grew monthly revenues six-fold within six months. • Assumed leadership for a non-profit that had become overextended because of a stalled $1.5 million capital expansion project. Streamlined budgets and liquidated available assets to create funding for completing critical components of the capital project, and worked with the board to achieve two debt restructures to free up operational funds, enabling the organization to move forward. • Turned around a local supply company by adjusting sales commissions to align with profitable business, restructuring a daily and monthly order fulfillment operation to eliminate 90% of costly, last minute orders, and leveraged technology to set up an efficient forecasting and purchasing capability. Restored profitability to the organization within 3 months.

Companies I like:

Boeing, Google, Microsoft, Amazon, Nike, REI, Expedia, Terex / Genie Industries, Port of Seattle, Alaska Air, University of Washington, Liberty Mutual, Pemco, Premera, Regence Group, Puget Sound Energy, T-Mobil, Casey Family Programs, Compass Center, Fred Hutchinson Cancer Research Center, Mercy Corps, Medical Teams International, Path, World Relief, World Vision, Gates Foundation.

Business Development
Strategic Planning
Organizational Process Design
Reporting
Balance Sheet Responsibility
Microsoft Office
Bookkeeping
Presentation Skills
Business Writing Skills
Design Organizational Process
Business Analysis
Balance Sheet Repsonsibility
Sales Interpretation
P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership
Strategic Thinking / Planning
Conflict management
Leadership, Team Building and Motivation.
Organizational Agility, adapt easily to new situations
Operations Management
Strategic Thinking & Planning
Organizational & Program Development
Employee Retention and Management
Leadership, Team Building and Motivation.
Cross-functional and Interpersonal dynamics
Change Management
Collaboration
Public Speaking
Analysis & Synthesis for Reporting
Process Development
Evaluate
Data Analysis
Day-to-Day Financial Management

• analysis
• evaluate
• organize
• manage
• collaborate
• Interpersonal Relations
• Communication
• Mentoring
• Negotiation
• Strategic
• Data Analysis
• Process Improvement
• Organizational Development
• Change Mangement
• Program Management
• Organizational Agility
• Conflict Management
• Budgeting
• Cross-functional dynamics
• Public Speaking
• Operations Management
• Training
• Coaching
• Facilitation
• Leadership
• Team Building
• Motivation
• MBA

• As Chief Operating Officer I provided overall leadership for operations and program development of a non-profit organization, improving organizational effectiveness. Led six departmental directors, coached to develop leadership skills and supervise an increased scope of operations. Developed a transitional jobs program, established work standards and job skills training. Developed partnerships with local businesspeople, recruited 5 individuals to be coaches and board members • As General Manager I directed operations of a troubled social enterprise catering business. Restructured leadership team and refocused marketing and operations on new business and operational efficiencies, growing monthly revenues six-fold within six months. • As Senior Pastor / Chairman I directed operations, staffing, program development, executive board, and finances. Responsible for financial oversight and decision-making ability in management of day-to-day financial activity. Revenue forecasting, financial modeling, budget development and performance metrics.