Occupation:Customer Service Manager |
Location:Bonsall, CA |
Education Level:Master |
Will Relocate:YES |
Description
Motivated and dedicated professional with outstanding leadership, team-building and problem-solving abilities. Thrives in a challenging and dynamic work environment.
Work Experience
COMPANY | POSITION HELD | DATES WORKED |
---|---|---|
Greenlee, A Textron Company | (Confidential) | 3/2006 - 4/2007 |
Callaway Golf | (Confidential) | 7/1995 - 8/2005 |
Education
SCHOOL | MAJOR | YEAR | DEGREE |
---|---|---|---|
University of Phoenix | Technology Management | 2000 | Master Degree |
Fordham University | Communications | 1993 | Bachelor Degree |
Accomplishments
Highlights:
-Six Sigma Greenbelt Certification-Managed over $1,000,000 telecom budget-Saved company over $500,000 in bill errors and in price reductions of various vendor contracts-Mentored and coached Customer Service reps to achieve a World Class Customer Service departmentCompanies I like:
Job Skills
Keywords
Responsibilities
Achieved six sigma Lean Greenbelt certification as well as championed two Greenbelt process improvement projects, which realized the company savings of over $75,000.