Ability to access, analyze & recommend the best course of action in difficult credit situations. Ability to manage multiple tasks within time constraints. Excellent influencing and negotiation skills. Ability to produce unique content within specific time constraints. Extensive experience in Administrative Support, Account Receivables, Credit & Collections & Customer Service.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	7/2007 - Present
Ramco Gershenson	(Confidential)	3/2004 - 2/2007
Raytheon Technical Services	(Confidential)	6/1998 - 9/2002
Bermex	(Confidential)	9/1983 - 9/1985

SCHOOL	MAJOR	YEAR	DEGREE
Ashworth University	Paralegal	2006	Associate Degree
National Association of Credit Management	Credit Business Assoc	2006	Trade School Degree
USA Air University	Business Administration	1988	Bachelor Degree

Highlights:

*Negoitated an online column as a featured Writer of unique content. *Responsible for a wide array of diverse duties and responsibilities which included performing everyday tasks necessary for the efficient running of the business; plan, coordinate and also oversee various business functions performed by the other employees of the company. Handled all scheduling & correspondence, event planning, email, travel arrangements, daily, weekly and monthly reports, & work release log. Collaborated with Human Resource Manager to compile, analyze, develop and implement effective EEO/Affirmative Action Plans to minimize exposure, ensure contract eligibility, and maintain compliance with government regulations. *Responsible for performing credit evaluations; compiled, analyzed & evaluated the relative risk of a prospective tenant & recommendation for moving forward or rejecting the said prospect seeking tenancy as well as existing tenants seeking rent relief. Participates in (& is a member of) the Lease Administrative Committee meetings; interacts with management to obtain direction in how matters should be handled and issues resolved. Handled (high dollar) accounts for, but not limited to Meijer, DSW, Publix, Kmart etc. In less than 3 months reduced receivables by over $1 mil.

Companies I like:

Hour Magazine, Oakland Press, AAA, Blue Cross Blue Shield, Narrative Magazine, General Electric, Oakland Utility, Metro Detroit News, Publishers Weekly

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

Responsible for a wide array of diverse duties and responsibilities which included performing everyday tasks necessary for the efficient running of the business; plan, coordinate and also oversee various business functions performed by the other employees of the company. Facilitated employee training and enhance employee performance & development through mentoring, one-on-one discussions & motivational strategies.