Charasimatic, exceptional leadership and communication skills. Influential, great mentor and coach.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	4/2007 - Present

SCHOOL	MAJOR	YEAR	DEGREE
University of LaVerne	Business Organizational Management	2001	Master Degree
Wayland Baptist University	Business Administration	1999	Bachelor Degree

Highlights:

I served 20 years in the U.S. Army and retired in Oct. 2006. I was deployed to New Orleans in 2005 as a member of a forensic dental team responsibile for identfying the remains of many of the victims of Hurricanes Katrina and Rita. I manage more than 300 employees in my current position as an Operations Manager for a call center. I have traveled to numerous different countries during the span of my 20 year military career and I am familiar with various customs for many of these countries. I am not fluent in any other language, but I can partially understand and speak German, Korean and Spanish.

Companies I like:

Booz/Allen/Hamilton, Rayetheon, FEMA, Kellog, Brown & Root (KBR)

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Leadership

• Human Resources
• Personnel Management
• Corporate Training

I manage all personnel-related issues. Presently I am implementing and managing a Personal Shopper campaign for our call center.