Highly motivated, energetic professional. Prestige customer service and management skills. Problem solver, creative, loyal and pleasant.

COMPANY	POSITION HELD	DATES WORKED
LandAmerica OneStop	(Confidential)	1/2007 - 6/2007
Benjamins Restaurant	(Confidential)	12/2004 - 1/2007

SCHOOL	MAJOR	YEAR	DEGREE
Indiana University of PA	International Business	2007	Bachelor Degree

Highlights:

Experience LandAmerica OneStop, February 26, 2007 - July 3rd, 2007 Quality Control Coordinator, Countrywide Full Spectrum Team • Quality control of all funding documents • Mortgage paperwork proofing and development • Liaison between notary and client signing services • Daily interaction with clients, notaries and loan officers across the nation • Data entry across multiple in-house systems and databases • New hire and existing staff training • Curative cases and background checks for loan applicants • Mail sorting and forwarding Benjamin’s Restaurant, December, 2004 - January, 2007 Assistant Manager • Human Resource Management • Staff hiring, training and termination • Health and Safety control and feedback processing • Customer service and conflict resolution • Employee ledger creation initiative and management • Top sales representative for entrée specials

Companies I like:

The UN, Manpower, Continental, AstraZeneca, PepsiCo, Nike, HP, Polo Raulph Lauren

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Human Resources
• International

Quality control of all funding documents. Mortgage paperwork proofing and development. Liaison between notary and client signing services, national level Data entry across multiple in-house systems. New hire and existing staff training. Curative cases and background checks for loan applicants.