Dynamic, creative and highly motivated professional with 10 years experience in management consulting, organizational development, change management, and human resources. Results-oriented manager with excellent interpersonal, presentation and facilitation skills who builds strong relationships, grasps business issues and closes performance gaps. Self-disciplined and proactive strategic thinker with the ability to understand an organization’s needs and design the appropriate programs to deliver results.

COMPANY	POSITION HELD	DATES WORKED
Iditarod Systems	(Confidential)	5/2006 - 5/2007
Velocity Communications	(Confidential)	4/2005 - 5/2006
Convergys	(Confidential)	11/2002 - 4/2005
PricewaterhouseCoopers	(Confidential)	2/1999 - 10/2002
Nortel Networks	(Confidential)	5/1997 - 8/1998

SCHOOL	MAJOR	YEAR	DEGREE
NCSU	Business Management	1998	Bachelor Degree

Highlights:

Companies I like:

Coca-Cola, Bank of America, Wachovia, Google, Starbucks

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• human resources manager
• HRIS
• change management
• process improvement
• organizational development
• training and development

Manage all HR projects and activities (recruitment, on-boarding/orientation, training, performance management, benefits, employee relations, corporate communications, etc); managed back-office (administrative support staff); coordinated activities across multiple offices; created & updated corporate policies & procedures; managed vendor relationships. Highlighted Accomplishments: - Redesigned and managed comprehensive recruitment program aligned with aggressive corporate growth strategy: o Resource needs assessment and job description definition o Sourcing, screening procedures and interviewing qualified candidates o New hire recommendations, offer negotiations and applicant tracking system o H1B process management, new hire communication and on-boarding - Created and implemented non-traditional benefits and incentive programs commended for improving retention and employee satisfaction: o Employee Referral Program - employees who refer a new hire are invited on an all-expenses-paid trip to various Caribbean locations o Employee Volunteer Program - employees are given an additional 1 week paid time off for community service activities o Wellness Program - included onsite massages and gym membership reimbursement