Since working in the fields of Information technology, I have been supporting Companies on a high technical level with the understanding of conceptual thinking, implementation, troubleshooting, internal training, and maintaining excellent interpersonal and human relations skills. Presently I am in pursuit of a more complimenting career within the Information Technology Field. Emerging above beginning skills sets as an IT Coordinator and dealing within various levels of customer support services, I would like to market my valuable work credentials to your business organization in obtaining a qualifying information technology career.

COMPANY	POSITION HELD	DATES WORKED
ADP	(Confidential)	3/2003 - 8/2007

SCHOOL	MAJOR	YEAR	DEGREE
New Horizons	Network+ Training and certification	2001	Trade School Degree
ATG	A+ Certification and training	1999	Trade School Degree
Bauder College	Art and Design	1994	Associate Degree

Highlights:

Companies I like:

JpMorgan, Bear Stearns, Google, IBM, AGL, Northrop Grummann, Home Depot, Delta, Earthlink, At&T, sprint, 3com

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• User Support specialist
• Helpdesk Analyst
• Technical Support specialist
• Computer Analyst
• PC Analyst
• Desktop Support
• Desktop Support Technican
• Desktop Support analyst
• helpdesk support
• IS specialist
• IT support specialist
• IT support technicians
• System Support Specialist
• Customer Support Engineer
• PC Techs

Participating in numerous high profile project implementations. Mandated from the Corporate office. Intiation and troubleshooting.