Proficient in all aspects of being a childcare provider, sales floor manager, co. prop, assistant manager, sales leader, and a travel document coordinator. Computer literate, knowledge in Microsoft Works, Microsoft suite 2000, Microsoft Office, Windows 95/98/ME/XP, Excel, Access and PowerPoint. Excellent customer service, communication, organizational and interpersonal skills. Assertive, self-motivated, goal-oriented, and efficient.

Highlights:

Self - Employed Brooklyn, NY CHILDCARE PROVIDER 01/02 - Present Express New York, NY SALES FLOOR MANAGER 2000 - 2000 Victoria's Secret Beauty Co. Brooklyn, NY CO. PROP 1999 - 1999 Enzo Angiolini New York, NY ASSISTANT MANAGER 1997 - 1998 Victoria's Secret Brooklyn, NY SALES LEADER 1995 - 1997 AFS Intercultural Programs Inc. New York, NY TRAVEL DOCUMENT COORDINATOR 1991 - 1995

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Communicated policies and procedures outlined in company manual. • Coached associates to high levels of productivity. • Met and exceeded sales goals for store and staff. • Assisted in ensuring all associates paperwork is completed. • Implemented training and development of all staff utilizing the company-training program. • Ensured sale floor was managed to customer service guidelines. • Reviewed, collated and filed new applications. • Orientated, coached and trained all new associates. • Calculated and communicated store goals to staff. • Prepared and ensured timesheets met payroll productivity