Hands on Manager, whether in HR or Operations, as a team player with just the right amount of tenacity.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	11/1998 - Present
Northwest Airlines	(Confidential)	2/1989 - 11/1998

SCHOOL	MAJOR	YEAR	DEGREE
Central Washington University	Education	1979	Bachelor Degree

Highlights:

Implementing and managing the Filenet sign-off process; taking over responsibility for all the Risk Control Matrices; Selecting and implementing top tier Recruiting tool; Combining 5 separate companies policies into one; Opening a new airline station and earning top marks for first years performance

Companies I like:

Apple, Disney, Nintendo, HRC

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• HR Management
• Compliance
• Operations Management
• Customer Service

created and implemented a quarterly sign-off process for SOX using Filenet, reducing turnaround time by 50%. accepted responsibility for all RCM's from Internal Audit on behalf of IT.