Highlights:
Cut grievance submissions 84% and improved union/employer relations at Omnitrans. Company had excessive grievances and arbitration problems. Developed and implemented new grievance review system, targeting improved handling, ethics training and management education/training. Increased cultural understanding and significantly improved union/employer relations. Enhanced company image to employment community.
Established training program that improved ethics and work environment at Omnitrans. Company needed to meet requirements for ethics training. Became certified as ethics trainer and created program. Conducted training sessions and workshops for workforce of 730 on ethics and management leadership. Improved communication, increased expectations and enhanced understanding of good employee / management relations.
Developed survey process to track and improve employee satisfaction. Relationships between management and employees needed improvement. Redesigned Employee Satisfaction Committee and formed volunteer employee focus groups. Conducted surveys, tracking results and improvements. Results showed improved relationship between management, employees, as well as among various departments.
Reduced lawsuits, arbitrations and litigations 200%. Company had high rate of law suits, litigations and arbitrations. Established review and investigative process. Followed legal guidelines, including sexual harassment and discrimination. Created communication and education programs. Successfully defended all matters in 2006/7.
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Disney, Casinos, Coca Cola, General Motors
Cut grievance submissions 84% and improved union/employer relations at Omnitrans. Company had excessive grievances and arbitration problems. Developed and implemented new grievance review system, targeting improved handling, ethics training and management education/training. Increased cultural understanding and significantly improved union/employer relations. Enhanced company image to employment community.
Established training program that improved ethics and work environment at Omnitrans. Company needed to meet requirements for ethics training. Became certified as ethics trainer and created program. Conducted training sessions and workshops for workforce of 730 on ethics and management leadership. Improved communication, increased expectations and enhanced understanding of good employee / management relations.
Developed survey process to track and improve employee satisfaction. Relationships between management and employees needed improvement. Redesigned Employee Satisfaction Committee and formed volunteer employee focus groups. Conducted surveys, tracking results and improvements. Results showed improved relationship between management, employees, as well as among various departments.
Reduced lawsuits, arbitrations and litigations 200%. Company had high rate of law suits, litigations and arbitrations. Established review and investigative process. Followed legal guidelines, including sexual harassment and discrimination. Created communication and education programs. Successfully defended all matters in 2006/7.