* At title insurance agency, reduced employee turnover to 0%, ended objections to overtime and weekend work, and increased employee productivity through implementation of corporate reorganization. * Expanded services of title company from providing services in one state (NY) to multiple states, closing scores of commercial real estate titles with zero errors. * Discovered and corrected thousands of dollars of errors and tax mistakes in title filings, assuring closings remained on schedule or that there were only minimal delays. * Simultaneously managed three major departments of Jamaican 5-star resort (Water Sports, Grounds, and Night Manager), overseeing cumulative budgets of millions of dollars, while establishing a network, used also by competitors, for emergency referrals to professional tradesmen. Guests of resorts filed zero complaints against staff.

Highlights:

• Real Estate
• Retail
• Underwriter
• Services
• Scheduling
• Accounting
• Complaints
• Financial
• Financial Accounting
• Insurance