A passion for developing an innovative and proactive approach to establish best-in-class customer satisfaction and continuously seeking to improve customer engagement while also creating a growth culture inspiring employees, breeding loyalty, and driving results. High-energy team player with a skill-set ranging from HR and operations management to client services and customer engagement, to analytics and audio-visual production assistance. I have extensive experience in customer engagement/customer service, project and operations management, analytics report production with high attention to detail, and a talent for effective collaboration with external resources. I am also a voice actor with a focus on narration, documentation delivery, and promotions.

Highlights:

• Administrative Assistant
• Integrate
• Social Media
• Airlines
• Sales
• Advertising
• Process Improvement
• Management
• Engagement Manager
• Health Care Industry