Description
Achievement-oriented professional with a proven track record in Customer Service Center management, personnel development, and staff and project supervision. Extensive experience managing complex projects and leading teams toward overall success. Skilled in customer and staff-oriented management and program creation. Consistently identifies opportunities for advancement while implementing strategies for process improvement. 14 years of leadership experience in Customer Service Center management across a variety of progressively increasing leadership positions. Clear, direct communicator and value-centric leader who thrives in fast-paced environments delivering continuous improvement, innovation, and professionalism at all times.
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| Robert Half International | Recruiting Manager | 2/2019 - 4/2020 |
| Gc Services Limited | Regional Director Of Business Development | 7/2018 - 11/2019 |
| Partnering Agreement With Pennsylvania Higher Education Assistance Agency. | Served As Regional Director / Project Manager Collection Manager Senior Assistant Manager Assistant Manager Manager Training | 12/2014 - 7/2018 |
| Hollister Co. | Account Representative Assistant Manager | 10/2003 - 11/2004 |
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