Description
* Increase channel participation on average of 22% YoY * Created, implemented, tracked our Lead Partner/Lead Management initiative for Cloud unit improving overall sales and channel participation, responsiveness of sale teams' collaboration and quality * Led enablement series for business partners which drove additional revenue in business unit * Improved Net Promoter scores by 25% * Spearheaded Cloud Platform adoption via Third Party (Digital) marketplaces (new route to market and revenue stream) * Improved teaming/collaboration/communication between sales and channel eco system * Ensured quote to cash process was streamlined for channel and resolved invoice issues in timely manner NA Sales and Operations Management Advisor May 2008 - Dec 2012 * Key Responsibilities: * Supported North America Sales Vice President in all responsibilities and activities related to the achievement of objectives and assigned revenue targets * Partner with Sales and Executive management to develop and refine the metrics to track sales team performance: Prepare data for presentations and status reports * Transform raw data into meaningful and useful information to reveal operational and performance insights in particular revenue reporting and analysis for Sales Management, and to enable effective strategic and tactical decision making * Proactively work with Sales, Sales Finance, and sales operations to implement, and maintain CRM/SDFC - ensuring data integrity, alignment with internal accounting system of record and consistency amongst various brands * Managed, organized, tracked, and analyzed pipeline and revenue reports for accuracy, enabling the brand to grow Transactional, IaaS, and SaaS business across all platforms leveraging Microsoft (Excel, Word, PowerPoint), Salesforce.com (SFDC) and Cognos reporting tools * Oversaw North America Cloud business unit headcount identifying key personnel gaps and ensuring each department was fully staffed * Strong verbal and written communications skills and ability to communicate to Senior Leadership and Executive Management. Strong listening, analytical and organizational skills Participates in organization-wide BI process improvement initiatives to fine tune our BI delivery approach and best practices. Ability to prioritize to meet business needs * * * * Jaime Medeiros jdmedeiros73@icloud.com Page THREE * Relied upon as a key advisor in driving A 200+ million-dollar business unit across various markets and industries * Accurately forecast quarterly sales (direct and business partners), ensuring pipeline was interlocked with IBM sales teams and upper management * Managed key partnerships with skilled business partners: broadening sales and growing bottom line Other Professional Experience Feb 1993 - April 2008 Key Responsibilities: Team Lead/Manager for Customer Support Organization * Contracts Team, Order Management, Renewals Team * Special Bid Pricer * Customer Service Representative
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| (Confidential) | Benefits Specialist | 10/2019 - Present |
Accomplishments
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