Get it done HR professional with oustanding interpersonal, communication, and leadership skills. Dedicated to mission accomplishment

COMPANY	POSITION HELD	DATES WORKED
Criswell Acura	(Confidential)	8/2003 - 6/2007
Honda of Bowie	(Confidential)	9/2002 - 8/2003
Acura West	(Confidential)	5/2000 - 9/2002
Autohaus Tischer	(Confidential)	2/1998 - 5/2000
U. S. Army	(Confidential)	8/1989 - 6/1997

SCHOOL	MAJOR	YEAR	DEGREE
Western Maryland College	Social Work	1985	Bachelor Degree

Highlights:

Being recognized four times on the national level, by a major automotive manufacturer, for oustanding professionalism, customer service, and sales. Raising over $200,000., a record for the community, for the benefit of military families. Being Recognized twice by the U.S. Army for managing a nearly flawless performance appraisal process.

Companies I like:

Under Armor, Southwest Airlines, Baltimore Ravens, Maxime Healthcare, Federal Gov.

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Non-Profit Project Management
• Compensation/Benefits Administration
• Public Relations
• HR Process Management
• Training and Career Development
• Customer Service

An article was published in a local newspaper commending me for my oustanding customer service. Consistently named to Acura's Coucil of Sales Excellence, a national award.