Strategy and Planning Marketing and Sales National and International Account Management Channel Development Negotiation of Business Agreements Ongoing Service and Support Issue Resolution Performance Tracking and Metrics Team Training and Management Operations and Administration Industries such as Communications and Technology Highlighted Accomplishments * Consistently exceeded objectives in all positions. * Earned high scores on reviews and excellent grades while receiving Master and Bachelor Degrees. * Gained valuable experience in sales of Communications, Collaboration, and Technology products and services. * Built and expanded markets in the US and Latin America through extensive cultural knowledge and strong bilingual communication. * Reduced the length of the sales cycle by moving Compunetix from premise-based hardware to cloud services. * Created a recurring revenue stream that helped fund development for Compunetix. * Drove partnerships to fill in product gaps, saving time and money in development. * Continually given leadership roles involving strategic planning, operational direction, training, and team management. * Won numerous awards throughout career, including the Outstanding Salesmanship Award. * Regularly receive compliments from clients, managers, and colleagues for delivering excellent results and service. US and International Sales Experience District Sales Ecopax Easton, PA 2018 Responsible for all sales activities in assigned accounts and regions. Manage the sales quality and consistency of products and service. Discover new opportunity by cultivating quality relationship with customers. * Prepare action plans and schedule to identify specific targets and to project the number of contacts to be made. * Identify sales prospects and contact these and other accounts as assigned. * Prepare presentations proposals and sales contracts. * Establish and maintain current and potential customer relationships. * Develop and implement special sales activities. * Identify and resolve customer concerns. Global Account Manager\Channel Sales Compunetix Monroeville, PA 2013 - 2017 Promote audio/video conferencing infrastructure, applications and cloud services to service providers, government organizations, and corporate enterprise markets, overseeing the process from prospecting and presentations to sales and account management. * Employ sales strategies and techniques that increase revenue and market share in channel and direct markets. Generate business through campaigns involving direct mail, email, cold-calling, networking, and referral incentives. * Build rapport with clients while identifying needs and offering solutions. Discuss product and service options, overcome objections, negotiate contracts, and close the sale on a high majority of sales calls. Alvaro Cruz (412) 980-2611 alvaro@tinsgroup.net https://www.linkedin.com/in/alvaro-cruz-30a29642 US and International Sales Experience, Continued * Personally manage a large portfolio of accounts. Utilize relationship-sales methods to encourage long-term business. Communicate often with account contacts to discuss changing needs and introduce new products. Serve as the main point-of-contact for questions and the liaison between clients and internal departments. * Oversee marketing aspects and corporate communications for the portfolio. Work with the Marketing Department to customize strategies to meet changing market needs. * Participate in national and international-level trade shows, industry activities, and events to broaden company presence and gain information on the competition. * Track sales performance and develop sales forecasts. Attend meetings with the Executive Management team to present information and offer recommendations for continued growth. * Hire, train, and manage a team of 6 Sales Representatives in U.S., Panama, Colombia, Peru, Costa Rica, and Argentina. Mentor employees on best practices for sales and service. Create incentives that encourage employees to achieve goals. US\Latin America Business Development VuTelepresence Cranberry, PA 2011 - 2012 Led teams and activities involved in the sales of HD videoconferencing solutions to business partners and clients in the Latin American market. * Conducted International Market Assessments, created multi-channel marketing strategies, and developed market plans that met aggressive targets for revenue growth. * Contacted potential partners to explore opportunities and propose business deals. Developed marketing materials, designed volume models, created deal structures, and negotiated contracts. Managed accounts on an ongoing basis. * Collaborated and managed plans and communications between internal teams and international partners. * Consistently exceeded objectives in all positions. * Earned high scores on reviews and excellent grades while receiving Master and Bachelor Degrees. * Gained valuable experience in sales of Communications, Collaboration, and Technology products and services. * Built and expanded markets in the US and Latin America through extensive cultural knowledge and strong bilingual communication. * Reduced the length of the sales cycle by moving Compunetix from premise-based hardware to cloud services. * Created a recurring revenue stream that helped fund development for Compunetix. * Drove partnerships to fill in product gaps, saving time and money in development. * Continually given leadership roles involving strategic planning, operational direction, training, and team management. * Won numerous awards throughout career, including the Outstanding Salesmanship Award. * Regularly receive compliments from clients, managers, and colleagues for delivering excellent results and service. US and International Sales Experience District Sales Ecopax Easton, PA 2018 Responsible for all sales activities in assigned accounts and regions. Manage the sales quality and consistency of products and service. Discover new opportunity by cultivating quality relationship with customers. * Prepare action plans and schedule to identify specific targets and to project the number of contacts to be made. * Identify sales prospects and contact these and other accounts as assigned. * Prepare presentations proposals and sales contracts. * Establish and maintain current and potential customer relationships. * Develop and implement special sales activities. * Identify and resolve customer concerns. Global Account Manager\Channel Sales Compunetix Monroeville, PA 2013 - 2017 Promote audio/video conferencing infrastructure, applications and cloud services to service providers, government organizations, and corporate enterprise markets, overseeing the process from prospecting and presentations to sales and account management. * Employ sales strategies and techniques that increase revenue and market share in channel and direct markets. Generate business through campaigns involving direct mail, email, cold-calling, networking, and referral incentives. * Build rapport with clients while identifying needs and offering solutions. Discuss product and service options, overcome objections, negotiate contracts, and close the sale on a high majority of sales calls. Alvaro Cruz (412) 980-2611 alvaro@tinsgroup.net https://www.linkedin.com/in/alvaro-cruz-30a29642 US and International Sales Experience, Continued * Personally manage a large portfolio of accounts. Utilize relationship-sales methods to encourage long-term business. Communicate often with account contacts to discuss changing needs and introduce new products. Serve as the main point-of-contact for questions and the liaison between clients and internal departments. * Oversee marketing aspects and corporate communications for the portfolio. Work with the Marketing Department to customize strategies to meet changing market needs. * Participate in national and international-level trade shows, industry activities, and events to broaden company presence and gain information on the competition. * Track sales performance and develop sales forecasts. Attend meetings with the Executive Management team to present information and offer recommendations for continued growth. * Hire, train, and manage a team of 6 Sales Representatives in U.S., Panama, Colombia, Peru, Costa Rica, and Argentina. Mentor employees on best practices for sales and service. Create incentives that encourage employees to achieve goals. US\Latin America Business Development VuTelepresence Cranberry, PA 2011 - 2012 Led teams and activities involved in the sales of HD videoconferencing solutions to business partners and clients in the Latin American market. * Conducted International Market Assessments, created multi-channel marketing strategies, and developed market plans that met aggressive targets for revenue growth. * Contacted potential partners to explore opportunities and propose business deals. Developed marketing materials, designed volume models, created deal structures, and negotiated contracts. Managed accounts on an ongoing basis. * Collaborated and managed plans and communications between internal teams and international partners.

Highlights:

• Account Management
• Management
• Sales
• Insurance
• Services
• Account Manager
• Assessments
• Bilingual
• Business Development
• Communications