or QUALIFICATIONS Seasoned management professional with 20+ years of experience in sales, customer service, and marketing. Versed in all aspects of contract sales, operations management, scheduling, finance, inventory and hospitality. Reputation as a self-directed professional who is organized and can multi»task with decisive business management, leadership, and people skills. l-lighly focused and results-oriented in supporting complex, deadline-driven operations with the proven ability to deescalate with challenging customers in the initial stages prior to requiring executive action. Equipped with an excellent work ethic, a strong sense of responsibility and leadership, and a commendable track record of dependability. Excellent HR qualifications in spearheading employee development programs. Enthusiastic communicator with proven management skills to develop detailed management reports. 0 Unsurpassed Work Ethic » Customer Relations Specialist » Employee Relations 0 Expert Problem-Solving Skills ° Time Management Skills ~ Budget Management Skills I Exceptional Interpersonal and Communication Skills - Proficient in promoting confidence and maintaining long-term relationships while successfully interfacing with a wide range people from diverse backgrounds. I Problem Solving e Proven ability to troubleshoot and develop both creative and innovative solutions to business challenges. Successfully manages change and is experienced in leading management assignments. I Work Ethic and Professionalism ~ Solid professional standards and an excellent track record of dependability. Maintains focus on achieving bottom-line results and team integrity while ensuring progress toward goals.

Highlights:

• Customer Service
• Account Manager
• Appraisals
• Billing
• Distribution
• Insurance
• Publications
• UCC
• Underwriting
• Real Estate